Membership guide and service definitions

Bookings and other messages

Morgensterns shall use reasonable efforts to:

• so far as possible, pass messages from fixers to you using the contact details provided by you to us;
• so far as possible, refer any clashes of dates and bookings to you as soon as possible;
• Relay to fixers your:
• queries
• decisions not to accept bookings
• decision to confirm your acceptance of a booking, except in certain circumstances when Morgensterns Teleteam may decline your request to contact fixers with your booking confirmation and instead ask you to contact the fixer directly, so that you can make sure you understand and accept the fixer.

Financial terms.

• We urge you to contact the Musicians Union whenever you have any worries concerning the financial probity of an orchestra for whom you are booked to play.
• Morgensterns will not contact a fixer to inform them that you are cancelling a booking that you had previously accepted through Morgensterns. All cancellations must be handled by you in person.
• Furnish you with the following information about a booking:
• for individual dates: Morgensterns Teleteam will request: the name of the orchestra the fixer is booking for; the fixers name; the fixers telephone number; the dates, times and venues of the booking and all related rehearsals; travel details where relevant.
• for tours: Morgensterns Teleteam will request: the orchestra the fixer is booking for; the fixers name; the fixers telephone number; the outline details of the tour and a tour schedule from the fixer, in the form of a fax or email, which will usually include travel, rehearsal and performance times, and details of venues.
• in addition, for principal players and for those who are asked to play solos, Morgensterns Teleteam will ask for programme details.

availability lists

• Produce, upon a request by a fixer, by-specified-instrument Availability-List reports from our computerised diaries, which will be used by Morgensterns Teleteam to identify clients who who may be able to work on the requested dates.
• Please note that Availability-Lists are only used as a guide by Morgensterns Teleteam, and that all offers of work are subject to your acceptance.
• Only members of Morgensterns Teleteam are allowed to see the full schedule details contained in an Availability-List.
• Fixers, who request to see a copy of an Availability-List, are provided with a special Fixer report.
• Our Fixer reports do not contain any diary details, instead they display, in a grid format, the names of all Morgensterns clients playing the requested instrument running down the y-axis and the requested dates running along the top x-axis, with the question mark symbol (?) in the relevant client/date co-ordinate, to indicate if a client has a diary entry on the date in question.

recital lists

• Use the diary information to produce recital listings, which will be posted on the Morgensterns web site. work profile (curriculum vitae)
• Use your computerised diary details to produce a work profile, which will be used by Morgensterns Teleteam to provide Fixers with background information about you, should they ask for this information.
• Unless requested by you not to do so, Morgensterns will make your work profile information available to fixers, and other members of the public, on our web site at www.morgensterns.com.
• Fixers who require further information about your current CV in order to help them to decide if they want to book you, will be directed to look at your Web Profile at www.morgensterns.com. If they do not have access to the web, we may, unless requested by you not to do so, and if their request does not interfere with the running of our business, read out your work profile details over the telephone.

Data Collection Notice

Julian Morgenstern, of PO Box 3027, South Croydon, Surrey, CR2 6ZN, trading as "Julian Morgenstern Management" and "Morgensterns" is the data controller of the personal, and diary information, that you provide in the course of applying for, or receiving Morgensterns Diary Management Service.

Morgensterns will use personal and other information collected from you and/or third parties for the purposes of:

• (a) providing the Diary Management Service, that you have signed up for and for general customer services;
• (b) for administration and record keeping;
• (c) sending you offers of goods and services or information that may be of interest to you, and which relate to either Morgensterns or third parties Ð in this respect we may contact you using the means of communication that you have notified us of.

We may keep your information for a reasonable period for the above purposes.

We may need to share your information with our service providers, associated organisations and agents for the above purposes.

We may disclose personal data in order to comply with a legal or regulatory obligation. From time to time other diary management service providers may provide us with information about you. In such cases, we may retain such information, where relevant, for the above purposes. If so requested by another diary management service provider, Morgensterns may disclose that the client has been the recipient of Morgensterns "Young Professionals discount Award".

By providing us with your personal information, you consent to Morgensterns processing of your personal data and your sensitive personal data, such as details of Musicians"< Union membership, for the above listed purposes. You also consent to our posting your details (in the form of a web profile or curriculum vitae) on the Morgensterns website at www.morgensterns.com and thereby making available your information in countries or jurisdictions which do not provide the same level of data protection as the UK.

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

We may share your information with our business partners for marketing purposes. We or they may contact you by mail, telephone, fax, e-mail or other electronic messaging service with offers of goods and services or information that may be of interest to you. By providing us with your fax number, telephone numbers or email address you consent to being contacted by these methods for these purposes.

only tick this box, if you do not wish to receive our marketing information.

only tick this box if you do not wish to receive marketing information from our business partners.

This data protection notice may change. We will of course notify you of any changes where we are required to do so.

Website related information

collecting information using cookies

We use Cookies so that we can provide personalised information that we believe will be of value to you based on preferences you have indicated while visiting the site. We use a cookie to save your log in details, which will allow you to browse through any restricted access pages without the need to restate your log in details at every new page.

More information about cookies, including how to block them and/or delete them, can be found at www.aboutcookies.org.

logging IP address

As for the Browser Type, also known as ‘User Agent’ in the log files, would only apply to an individual if a personal individual has used a Web Browser that is solely in use by that person alone and custom created in their name for their use. Both of these scenarios are highly unlikely, but for completeness, have been brought to your notice.